Who We Are
This website is operated by Zera Environmental Services, a member of Zera Group Ghana. Zera Environmental Services is responsible for personal information collected through this website.
We process personal information in line with the Data Protection Act, 2012 (Act 843) of Ghana and other applicable laws.
Information We Collect
We only collect information that you choose to give us, or that is needed to deliver this website securely.
- Contact details you provide, such as your name, email address, phone number and organisation.
- The content of your enquiry, including service requirements, locations, quantities or specifications.
- Basic technical information that web servers record automatically, such as your IP address, browser type and the pages requested.
How We Use Your Information
- To respond to your enquiry, prepare quotations and deliver the services you request.
- To keep records of our communications and of the services we provide.
- To meet our legal, regulatory, health, safety and environmental obligations.
- To keep this website secure and working properly.
We do not sell your personal information, and we do not use it for automated decision-making.
Our Enquiry Form
The enquiry form on this website does not send your details to our servers. When you submit it, your own email application opens with a pre-written message addressed to us. Your information is only shared with us if you choose to send that email.
Third-Party Content
Photographs and fonts on this website are hosted on our own servers, so viewing the website does not send your information to third-party image or font services. Links to other websites are covered by those websites’ own privacy policies.
Retention and Security
We keep personal information only for as long as we need it for the purposes above, or as required by law. We use appropriate technical and organisational measures to protect it against loss, misuse and unauthorised access.
Your Rights
Subject to applicable law, you may ask us to:
- Confirm whether we hold personal information about you and give you a copy of it.
- Correct information that is inaccurate or incomplete.
- Delete information we no longer have a lawful reason to keep.
- Stop using your information for a particular purpose.
You may also complain to the Data Protection Commission of Ghana.
Contact Us
For any privacy question or request, email [email protected]. We will respond as soon as we reasonably can.